About the book: ”The third, fully revised edition of this practical work now comprises two books and an interactive USB card.

This new multimedia project will help you analyse the various ways of resolving an international business dispute: through negotiation, business mediation and international commercial arbitration.

The updated and revised Handbook takes account of recent developments in the law and practice of ADR in international business. This is complemented by the user-friendly digital content.

The print components (Case Study and Handbook) convert each theory into clear practical guidance, while the interactive USB card includes more than four hours of training videos.

The work takes account of new case law and academic writings, as well as specific subjects including the pros and cons of best practices, the use of ‘guerrilla tactics’, and the role of secretaries in international arbitration.”